( Privacy )
How Aluvik collects, uses, protects, and retains personal information when you browse the site, send an enquiry, or join the newsletter.
Last updated: May 17, 2026
Aluvik respects your privacy and handles personal data in a transparent, proportionate way, limited to the purposes that justify its collection.
This Privacy Policy explains what information we may collect through aluvik.com, why we process it, how long we keep it, and how you can exercise your rights under the General Data Protection Regulation (GDPR) and applicable Portuguese law.
We collect personal data when you provide it voluntarily through forms, email, or other contact channels. Depending on the interaction, that information may include:
Some fields are required so that we can respond to your request. If they are not provided, we may be unable to supply the information or service you asked for.
We use personal data only for specific, explicit, and legitimate purposes, including to:
Depending on the context, we process your data because you have given consent, because processing is necessary to answer your request or prepare a proposal, because Aluvik has a legitimate interest in operating and protecting the website, or because we must comply with a legal obligation.
You may withdraw consent at any time without affecting the lawfulness of processing carried out before that withdrawal.
The site may use technologies that are essential for functionality, security, and technical performance. Standard technical data may also be processed through normal server operation.
If non-essential cookies, analytics, marketing, or tracking tools are introduced later, this policy should be updated to explain their purposes, the providers involved, and the choices available to you.
We do not sell your personal data or share it with third parties for their own independent commercial purposes.
We may rely on trusted providers for hosting, security, email delivery, abuse prevention, technical maintenance, and website operations. These providers should process only the data needed to perform their services and under appropriate instructions, safeguards, and confidentiality obligations.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a legal obligation, administrative record-keeping need, or legitimate basis requires a longer period.
Contact request data is kept for the time needed to respond and follow up on the request. Newsletter data is kept while the subscription remains active or until you ask for removal.
Some technical providers may process data outside Portugal or the European Economic Area. When that happens, we aim to ensure appropriate safeguards are in place to protect personal data in accordance with applicable law.
Under applicable law, you may request access to your personal data, correction, deletion, restriction of processing, portability, objection to certain processing, and withdrawal of consent where processing is based on consent.
If you receive marketing or newsletter communications, you may unsubscribe at any time using the link included in the message or by contacting us directly.
To exercise any right, send a request to info@aluvik.com. We may ask for additional information only when needed to confirm your identity or understand the request.
We use reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or improper destruction.
Even so, no digital transmission or storage method is completely immune to failure, human error, or external attack. If you identify a risk involving your data, please contact us.
Aluvik's services are not intended for children under 16, and we do not knowingly collect personal data from children through this website.
If you are a parent or guardian and believe a child has provided personal data without appropriate authorization, contact us so that we can assess and remove the information where applicable.
Aluvik may update this Privacy Policy when needed, including to reflect legal, technical, or operational changes. The updated version will be published on this page with the latest revision date.
If you have questions about this Privacy Policy or how we process your personal data, contact us at info@aluvik.com.
You also have the right to lodge a complaint with Portugal's data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), through www.cnpd.pt or geral@cnpd.pt.